Entity representatives can access and administer an entity in ePróspera. Use Manage Representatives to add another active resident or remove a representative who should no longer manage the entity.
Before you begin
- Open the entity as a representative who already has administrator access.
- Have the new representative's 14-digit Resident Permit Number ready.
- Make sure another eligible resident is available before trying to remove the original representative.
Managing representatives controls portal access. It does not, by itself, establish or document a transfer of legal ownership. If your change also requires an entity filing or an update to governing records, review the appropriate filing or obtain qualified advice.
Add a representative
Log in to the ePróspera portal and select Business.
Select the entity, open Manage, and choose Manage Representatives.
Select Add another representative and enter the resident's 14-digit Resident Permit Number.
Review the resident and select Add. Once active, the new representative receives administrator access to the entity.
Remove a representative
On Manage Representatives, select the ⋮ menu beside the representative and choose Remove. The original representative can only be removed when another resident is available to replace them.
If the option is unavailable
Confirm that you opened the correct entity and that your account has administrator access. If the resident cannot be found by their permit number or the replacement cannot be completed, contact support through the portal help chat.